Our Guest Reviews & Feedback
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We invite all our guests to tell us about their experience and all of these are shown here, so you can be confident that these comments are made by real guests, without any selection or editing at all.
We invite all our guests to tell us about their experience and all of these are shown here, so you can be confident that these comments are made by real guests, without any selection or editing at all.
Explore our Mercure London Paddington Hotel guestbook and read hotel guest reviews about their experiences at one of the top luxury London hotels in Paddington. Get great tips for your travel and find out more about us. Check rates, discount hotel deals, ratings and plan your trip with guest reviews of our 4 star boutique Paddington hotel.
As a valued guest it is always a pleasure to welcome you to Mercure London Hotel in Paddington, our first priority is to offer you exceptional stay and experience, and to ensure we continue to deliver as per your expectations. Your feedback and review will constantly form a basis of our underlining commitment to guest satisfaction and will help us to make sure that we remain one of the best contemporary boutique Paddington hotels in London.
"Staff was pleasant and courteous even under pressure. The room was comfortable."
Irene, Brussels, Belgium. Jan '12.
"Liked breakfast and the hotel being in a nice area."
Christa, Wirral, UK. Jan '12.
"Clean, efficient service, good staff, good value."
James, Port St Mary, Isle of Man. Dec '11.
"Very well located and very clean room with all the facilities I would expect."
Andrew, San Jose, USA. Nov '11.
"Clean and adequate for our needs."
Peter, Bristol, UK. Dec '11.
"Elegant, simple design, very clean, very friendly, near good restaurants and excellent local travel options."
Andrew, San Jose, USA. Nov '11.
"I loved the location, its 2-3 minutes from underground and Paddington station."
Karina, Saint-Petersburg. Nov '11.
"Hotel staffs were so friendly and well-mannered. The basement free lounge (bar lounge) was a quiet and very good for as a relaxing space."
Yoshikazu, Chiba, Japan. Nov '11.
"Excellent location, very clean, modern, very helpful staff."
Alex, Antwerp, Belgium. Nov '11.
"Liked location, the staff, room comfort and size."
Dama, Wellington, New Zealand. Nov '11.
"Location is excellent. The staff is very cooperative. Evening supervisor daily visited us asking about any further needs. The wifi is free and fast. I liked the breakfast at Garfunkel's which was complimentary. You can easily access the underground from the hotel and other places. Just take the heathrow express or connect from the airport and you will reach the hotel easily."
Mohammad, Jeddah, UAE. Nov '11.
"Liked the hotel for an overnight stopover, its convenience to Paddington station."
Andrew, Adelaide, Australia. Oct '11.
"Staff was friendly and helpful. Room was small but cosy. Spacious lounge at the basement area. This was useful as I arrived on an early morning flight and check in time was 2pm. I had a place where I could comfortably wait while waiting for my room to be ready. I did not have to wait until 2pm as the Reception staff allowed me to check in once a room was available. There were plenty of eateries around the hotel which was convenient. Paddington Station was just a stone throw away!"
Peter, Bandar Seri Begawan, Brunei Darussalam. Nov '11.
"Great service - nice stay. Thanks."
Guony Marna Johannud, Iceland. Oct '11.
"Hotel staff were friendly and helpful. Hotel had a lift, which many British hotels lack. Room and bathroom were clean and neat. Choc left on the pillow was a nice touch."
Anthony, Eastwood, UK. Oct '11.
"Wonderful!"
Diann McKibben, Kansas City, USA. Oct '11.
"Friendly and helpful staff and a good price for London!"
Rupert, Dublin, Ireland. Oct '11.
"Central Location close to Paddington Station."
Andrew, Stockton-on-Tees, UK. Oct '11.
"Alex is awesome & efficient. Jack is a very gentleman. We had great time! Thank you."
Aki & Indi Hina, Marbotuwana. Oct '11.
"Wow !!! Everything was awesome, best holiday ever."
Debbie Meyer, South Africa. Oct '11.
"We had a pleasant stay here. The tiniest double room, but yet very good. Thanks."
Andrew Eihsson & Niklas Lindolf, Sweden. Sep '11.
"Nice holiday, nice place, good service, good staff but small room."
Laure & Fabio, Rome, Italy. Sep '11.
"Great hotel & staff, thanks, very sad to leave."
Dave & Kim Rawes, Canada. Sep '11.
"Thanks for your kindness & your lovely hotel."
Isaacoff, Richmond,VA, USA. Aug '11.
To leave a review please either update the guestbook available at hotel reception or email us on stay@mercurepaddington.com
AA Report February 2011 - Mercure London Paddington Hotel
Highlights
“Bedrooms and bathrooms are of a consistent quality throughout ... noted and case goods remain in very good condition. Bathrooms alike with floor to ceiling tiles of a very good quality... all visited bedrooms and bathrooms were cleaned to a very high standard and were well presented...”
As a valued guest it is always a pleasure to welcome you to Mercure London Hotel in Paddington, our first priority is to offer you exceptional stay and experience, and to ensure we continue to deliver as per your expectations. Your feedback and review will constantly form a basis of our underlining commitment to guest satisfaction and will help us to make sure that we remain one of the best contemporary boutique Paddington hotels in London.
Mercure London Paddington Hotel
“Excellent location just a few minutes walk from Paddington Station. Staff were friendly and helpful.”
Alison, Dundee, UK.
“Excellent location just a few minutes walk from Paddington Station. Staff were friendly and helpful.”
Alison, Dundee, UK.
"Staff was pleasant and courteous even under pressure. The room was comfortable."
Irene, Brussels, Belgium. Jan '12.
"Liked breakfast and the hotel being in a nice area."
Christa, Wirral, UK. Jan '12.
"Clean, efficient service, good staff, good value."
James, Port St Mary, Isle of Man. Dec '11.
"Very well located and very clean room with all the facilities I would expect."
Andrew, San Jose, USA. Nov '11.
"Clean and adequate for our needs."
Peter, Bristol, UK. Dec '11.
"Elegant, simple design, very clean, very friendly, near good restaurants and excellent local travel options."
Andrew, San Jose, USA. Nov '11.
"I loved the location, its 2-3 minutes from underground and Paddington station."
Karina, Saint-Petersburg. Nov '11.
"Hotel staffs were so friendly and well-mannered. The basement free lounge (bar lounge) was a quiet and very good for as a relaxing space."
Yoshikazu, Chiba, Japan. Nov '11.
"Excellent location, very clean, modern, very helpful staff."
Alex, Antwerp, Belgium. Nov '11.
"Liked location, the staff, room comfort and size."
Dama, Wellington, New Zealand. Nov '11.
"Location is excellent. The staff is very cooperative. Evening supervisor daily visited us asking about any further needs. The wifi is free and fast. I liked the breakfast at Garfunkel's which was complimentary. You can easily access the underground from the hotel and other places. Just take the heathrow express or connect from the airport and you will reach the hotel easily."
Mohammad, Jeddah, UAE. Nov '11.
"Liked the hotel for an overnight stopover, its convenience to Paddington station."
Andrew, Adelaide, Australia. Oct '11.
"Staff was friendly and helpful. Room was small but cosy. Spacious lounge at the basement area. This was useful as I arrived on an early morning flight and check in time was 2pm. I had a place where I could comfortably wait while waiting for my room to be ready. I did not have to wait until 2pm as the Reception staff allowed me to check in once a room was available. There were plenty of eateries around the hotel which was convenient. Paddington Station was just a stone throw away!"
Peter, Bandar Seri Begawan, Brunei Darussalam. Nov '11.
"Great service - nice stay. Thanks."
Guony Marna Johannud, Iceland. Oct '11.
"Hotel staff were friendly and helpful. Hotel had a lift, which many British hotels lack. Room and bathroom were clean and neat. Choc left on the pillow was a nice touch."
Anthony, Eastwood, UK. Oct '11.
"Wonderful!"
Diann McKibben, Kansas City, USA. Oct '11.
"Friendly and helpful staff and a good price for London!"
Rupert, Dublin, Ireland. Oct '11.
"Central Location close to Paddington Station."
Andrew, Stockton-on-Tees, UK. Oct '11.
"Alex is awesome & efficient. Jack is a very gentleman. We had great time! Thank you."
Aki & Indi Hina, Marbotuwana. Oct '11.
"Wow !!! Everything was awesome, best holiday ever."
Debbie Meyer, South Africa. Oct '11.
"We had a pleasant stay here. The tiniest double room, but yet very good. Thanks."
Andrew Eihsson & Niklas Lindolf, Sweden. Sep '11.
"Nice holiday, nice place, good service, good staff but small room."
Laure & Fabio, Rome, Italy. Sep '11.
"Great hotel & staff, thanks, very sad to leave."
Dave & Kim Rawes, Canada. Sep '11.
"Thanks for your kindness & your lovely hotel."
Isaacoff, Richmond,VA, USA. Aug '11.
To leave a review please either update the guestbook available at hotel reception or email us on stay@mercurepaddington.com
AA Report February 2011 - Mercure London Paddington HotelHighlights
“Bedrooms and bathrooms are of a consistent quality throughout ... noted and case goods remain in very good condition. Bathrooms alike with floor to ceiling tiles of a very good quality... all visited bedrooms and bathrooms were cleaned to a very high standard and were well presented...”
