Hotel Reviews

"Convenient stay with minimal noise"

5 of 5 stars Reviewed 10 March, 2017 on tripadvisor

Overall excellent service with convenient right next to paddington station. Despite that the train noise were quite minimal. For the more sensitive guest they also provided earplugs.

- Kwan Yew L, travelled solo

"A comfortable and cozy room"

5 of 5 stars Reviewed 7 March, 2017 on tripadvisor

This hotel is right next to Paddington station, which has a direct express train to Heathrow Airport every 30 minutes. There is also an entrance to the Underground subway there. We were able to easily travel to the best spots in London from here.

The Staff in the lobby is beyond excellent in their kindness. Upon arrival we were given a map of London with many marked locations of interest along with helpful information about obtaining tickets for the trains and the Underground subway.

The room was small, comfortable, cozy, clean, and modern. I'm from Texas and everything is bigger in Texas, but the small size of the room was actually a benefit because it made the room feel more manageable. The television is large and placed in a good viewing distance from the bed. There were hundreds of channels to choose from. The bed was extremely comfortable. We had a Full/Queen Size bed that was soft and clean. Temperature control in the room was easy to use. The windows in the room opened up to let in fresh air. We had a view to the park/courtyard that was great. Wi-fi was available for free. Also the refrigerator was stocked with complimentary water.

The bathroom was contemporary with a sleek ""rainfall"" style shower and a very nice sink. We were able to plug our American iPhone jacks into the bathroom outlets.

The breakfast was to die for. It was absolutely delicious. They had the full buffet with grains/cereal, milk, juice, yogurt, fresh fruits, croissants, danishes, eggs (multiple types), sausage, toast, mushrooms, potatoes, coffee, and more. We loved the breakfast.

Nearby the hotel, there are plenty of restaurants and convenience stores all within 1-minute walking distance (literally right outside the hotel). Victoria Pub was a good restaurant just down the street. Hyde park is also within walking distance, and we walked from the Hotel to Hyde Park to Buckingham Palace. It was very enjoyable.

I would recommend this hotel because of the ideal location near the Heathrow Express terminal.

- Daniel C, travelled as a couple

"Excellent Location, Great Service"

5 of 5 stars Reviewed 6 March, 2017 on tripadvisor

We stayed at the Mercure overnight as it is conveniently located close to Paddington station. Checked in our Large bags a day early as we were going onwards to Nottingham for a day trip and did not want to lug it around. Dana at the Reception was extremely helpful and assisted us in doing so.
Since our flight to Dubai the evening after was late evening she even assisted us with a late checkout at no extra cost.

- Raj J,Dubai, travelled as a couple

"Short Business Trip"

5 of 5 stars Reviewed 3 March, 2017 on tripadvisor

I am a fan of Le Club Accor hotels, so nothing exceptional to report here other than they are so good to their word when you hold a loyalty card.
Complimentary drink and free room upgrade (subject to availability) and in this instance for me that was a Superior Double.
Everything as you would expect and a late check out as no extra charge.

- ScotWasp, Dundee, United Kingdom, travelled solo

"An excellent place to stay in London"

5 of 5 stars Reviewed 1 March, 2017 on tripadvisor

I booked to stay at the Mercure Hotel as I was in London for a job interview.

The check in process was smooth and efficient and in no time, I was getting settled into Room 306.

The amenities on offer in the room were absolutely perfect, from a really comfortable bed to a nice sofa and a coffee machine and super size television set.

I would have absolutely no hesitation in staying here again on a future visit to London.

- Alex H, Stockport, United Kingdom, travelled on business

"Close to Paddington Station!"

5 of 5 stars Reviewed 25 February, 2017 on tripadvisor

On our last trip to London, my family and I were fortunate to find the Mercure; it's location made it easy for us, coming from Paddington Station. It was only about a block away, and close to Hyde Park. From the moment we entered, the concierge, Lukas, was welcoming and kind. He gave us all kinds of tips and suggestions. The rooms were clean, I loved the bar area (happy hour, especially!), and the location made it easy to see everything we wanted to during our stay. I would definitely stay there again (and hope to) - I highly recommend it.

- Jerianne J, Royal Palm Beach, Florida, travelled with family

"Great hotel in the heart of London"

5 of 5 stars Reviewed 24 February, 2017 on tripadvisor

Lovely, clean modern hotel very close to Paddington station and tube, very easy access to all the tourist attractions of London.
The food in The Garfunkels restaurant for both breakfast and dinner was really good, fresh and tasty, the staff were very friendly and also there to help.
There is a small fitness centre on the 2nd Floor so you can keep your gym regime going whilst staying away from home.
The room itself was on the small side but well equipped, tea& coffee, safe, air con, tv and free wifi (with a decent bandwidth).
When I have to return to London I will definitely be booking here again.

- Mark P, Cardiff, United Kingdom, travelled on business

"Mr Dushyant Arora"

5 of 5 stars Reviewed 22 February, 2017 on tripadvisor

Excellent and Friendly staff .Great location and Ultimate service standard.Wish our company send here on regular basis.We were so stress from failure of project and and team very bad mood but peaceful ambience and excellent customer service made us so relax and comfortable and we had amazing evening.Thanks to all staff who contributed.

- Aatma M

"Good location and friendly staff"

5 of 5 stars Reviewed 22 February, 2017 on tripadvisor

Staff were very friendly and helpful during the stay.
Room was clean and adequate facilities.
upon asking questions to staff they had always smile on their face when answering and the answers were very satisfactory ones.

- nisha k, travelled solo

"Unxepcted surprise"

5 of 5 stars Reviewed 19 February, 2017 on tripadvisor

Good environment, and helpful staff ... it's worth. Rooms are clean ... no noise from outside. A free phone with free data, that's is good and we can save our data asweel .... a experience to repeat again.

- adrianop595, Preston, United Kingdom, travelled solo

"Cozy short stay"

5 of 5 stars Reviewed 17 January, 2017 on tripadvisor

Our original hotel was having reservations so we got upgraded to stay at the Mercure. Staff were fabulous and there is a restaurant in the hotel for a quick feed. Our room was small, but had everything we could need for a short 3 night stay.

- Lily B, Brisbane, Australia, travelled with friends

"Next door to Paddington Station"

5 of 5 stars Reviewed 14 January, 2017 on tripadvisor

We had a great time at Mercure Paddington. We weren't staying at this hotel to spend much time in it since we were touring and experiencing London! Our room was compact but had everything we needed. We were extremely happy with the provided cell phone to make FREE calls back home to the US and the wifi worked great - we even could stream Netflix at night! This hotel is literally next door to Paddington which is the station the Heathrow Express takes from the airport. You can then jump on the underground here and travel to literally any other station in London. We had zero problems getting around being so close to the train station.

- Maurina and Bla... R, travelled as a couple

"Great facilities and service as usual"

5 of 5 stars Reviewed 13 February, 2017 on tripadvisor

Stayed here for one night to avoid a neighbours noisy party! Mercure always gives great sleep quality and this location is no exception. Lovely small bathroom, I had an exec room which includes a bath - a rarity in London at this price! On the upper floors, road noise is minimal but complimentary ear plugs were supplied, a nice touch. Definitely recommended.

- karen1573, Sheffield, United Kingdom, travelled solo

"Thoroughly recommend - right next to the station"

5 of 5 stars Reviewed 13 February, 2017 on tripadvisor

I have stayed at this hotel several times. There is always a warm welcome with an efficient check in. The receptionists and friendly and helpful. The rooms are clean and well presented. Paddington Station is right nextdoor. Could not be more convenient.

- mrdh, Zurich, Switzerland, travelled as a couple

"Another Stay"

5 of 5 stars Reviewed 12 October, 2016 on tripadvisor

This is our go to hotel when we visit London. Convenient to Paddington Underground and Train Station it's great for being central to everything in London. Staff is always more than helpful and rooms are always clean. We'll continue to us the Mercure London Paddington Hotel when visiting London.

- 9thTexas, Flower Mound, Texas, travelled as a couple