"Great place to stay"4 of 5 stars Reviewed 19 January, 2018 on tripadvisor
The hotel is situated right next to Paddington Station and underground. It is clean and friendly. The staff are very helpful and go the extra mile. tea making facilities are good and biscuits are provided too! Breakfasts are excellent in their sister hotel down the road. There are great places to eat and drink nearby and there are an array of shops at the station including Sainsbury's local and M&S simply Food. The trains can be heard but that didn't bother me as the noise s not intrusive. I was there for work not pleasure but with the nearby "eateries" there was fun to be had. The beds are comfortable and the showers hot. All toiletries are provided, One particularly great thing is the free mobile phone ion the room. With Google maps it helps you get around and also allows free phone calls, including international ones (to selected countries naturally.) I can thoroughly recommend this place. Rupinder, the "manageress" was lovely and so very helpful.
"Short business stay"5 of 5 stars Reviewed 17 January, 2018 on tripadvisor
Great location and comfortable. Very helpful staff , alerted us when candidates arrived for interview which wasn't their job. Special mention to Rupinder on reception who made our stay very comfortable . She was helpful and friendly . Thanks again
"Excellent stay"4 of 5 stars Reviewed 11 January, 2018 on tripadvisor
he hotel was perfect near every attraction and stations personnel was great with us. Breakfast was also good not a lot of choice but enought. Room was excellent for a week-end very functional rooms and a smartphone that we can use everywhere.
"Function and superbly positioned"4 of 5 stars Reviewed 10 January, 2018 on tripadvisor
Clean, efficient and functional hotel right next door to Paddington Station. Excellent for short-term stay with quick and easy access to Heathrow. Special service too from Reception Supervisor Priya Patel, who went above and beyond to help me track down and return a missing iPad. Appreciate how she kept me informed up to the minute. That's good service.
"awesome"5 of 5 stars Reviewed 7 January, 2018 on tripadvisor
nice hotel and easy to reach near the train station... great services from lobby team mr ravi very helpfull, i have problem with check in and he helps alot, room quite big, and near Mcd, burger king and kfc.
"COMFORTABLE AND GOOD LOCATION"4 of 5 stars Reviewed 6 January, 2018 on tripadvisor
Whenever I have a reason to be travelling to Heathrow Airport, this is always a good place to stay; so close to the Heathrow Express and with friendly and efficient staff to look after you. Being an Accor Club member, I may be more likely to choose an Accor Club hotel than other people but, nevertheless, you can be sure of a warm welcome, plus a clean and comfortable room if you stay at the Mercure, Paddington.
"Great place to stay in London"5 of 5 stars Reviewed 30 December, 2017 on tripadvisor
I choose to stay here when in London. It is still a great place to stay. The location is perfect being so close to Paddington Station. There are good cafes, restaurants and pubs nearby and a laundrette within walking distance. Some rooms are small but all rooms are of good value and clean. The reception staff are always professional and friendly - they are great! I stayed 3 times on the recent holiday and they were really welcoming each time we returned. I'll be back next year!
"Hidden gem"4 of 5 stars Reviewed 26 December, 2017 on tripadvisor
The hotel is only 60m from Paddington station The room and bathroom where of a very generous size Very clean,modern,comfortable
The bed was extremely comfortable
Great value for money Would recommend it to any couples looking for a great location and access
to London’s West End.
"Short stay"5 of 5 stars Reviewed 22 December, 2017 on tripadvisor
We had a super overnight stay at the hotel on Wednesday night. We thought it might be noisy because it's right next to the station and hospital but it was lovely and quiet. The room was lovely and the staff were very helpful. We will certainly book to stay at the hotel again.
"My stay"5 of 5 stars Reviewed 19 December, 2017 on tripadvisor
Mr witek made my stay amazing he welcomed us and always made sure we were always satisfied and always happy. Mr witek is such a good worker and the hotel is simply amazing it’s lovely. 5/5 The showers are amazing and the beds are very very very comfortable.
"Excellent customer service. Beautiful rooms."5 of 5 stars Reviewed 12 December, 2017 on tripadvisor
I've stayed in a lot of good hotels around the world but was seriously impressed with the Vale. Can't fault it. There was a problem with the TV in the to but it was dealt with promptly and in a way that went far beyond expectations.
"Well looked after"5 of 5 stars Reviewed 11 December, 2017 on tripadvisor
We have been using this hotel many times. Every time we have been received with great kindness and care. Our every need has been attended to with great care, especially Mr Witek during the night shift.
"Excellent staff service"5 of 5 stars Reviewed 11 December, 2017 on tripadvisor
My collegues and I spend many nights at the Mercure Paddington hotel. Staff members were very welcoming, especially Witek and Sadek, who were generious, vigilant and accomodated our needs...We met a number of hotel managers over the period of our stay and all were very helpful.
"Great Hotel"5 of 5 stars Reviewed 8 December, 2017 on tripadvisor
Great place to stay Next door to Paddington station, easy trip in to west end staff very friendly. small bar very nice, lots of restaurants and bars close by, short walk to Buckingham palace. Heathrow express is next door for 15 Minuit travel to Heathrow airport.
"Cosy hotel"5 of 5 stars Reviewed 7 December, 2017 on tripadvisor
This nice hotel is situated next to Paddington station. Walking distance to the parks, underground and bus stop within a meters. Rooms are small, but clean and everything you need is there. Breakfast in the adjecent Garfunke's restaurant.