Hotel Reviews

"Perfect service, modern clean rooms"

5 of 5 stars Reviewed 20 November, 2017 on tripadvisor

Perfect service, modern clean rooms. Friendly front desk has personal approach throughout. The hotel is very well situated next to Paddington Station as well as Underground connections. Rooms are clean.

- theodeby, The Hague, travelled with friends

"Best location"

5 of 5 stars Reviewed 8 November, 2017 on tripadvisor

Location is perfect! One minute from paddington station and it means fifteen minutes from heathrow airport. Of course wifi service and gym are equipped. I strongly recommend this hotel if you need efficient schedule.

- tomohikok2017, travelled on business

"The cutest and the calmest stay)))"

5 of 5 stars Reviewed 5 November, 2017 on tripadvisor

My daughter and I visited London this October (21.10 - 02.11) and as usual we stayed at Mercure London Paddington hotel - our beloved one! This is definitely the place where we always want to be back! And we do! Our room was executive king bed and it really speaks for itself! Big, light, cosy,clean with all necessary items for travellers.
A fridge with water and soft drinks, bath robes and slippers, toiletries, fresh and very good bed linen and towels, wi-fi and many other pleasant things. The room was always very clean and tidy. And the housekeeping is great!!!
And we always had a feeling that we were at home!
A lot of thanks to all the staff of the hotel, all of them are really friendly and very helpful!
Besides, the hotel is just at a stone's throw from Paddington underground station, which is a perfect access to many famous places.
Breakfasts were tasty, various, with fresh juices , fruit, and the guests of the hotel have a great chance to go to 2 hotels of the same group (they are very close to each other). And of course, it's very attractive)
I'm going to visit Mercure hotel Paddington in March once again, and definitely recommend it for future visitors.
PS: The hotel is good either for businessmen or families or young people.

- alla888b0la, Moscow, Russia, travelled with family

"Easy walk from Paddington Station"

5 of 5 stars Reviewed 21 October, 2017 on tripadvisor

Beautifully appointed Hotel- lovely guiet room and the bathroom was small but beautiful design.Loved the decor entirely.The lobby has lovely nostalgic black and white photos worth browsing!
Very helpful staff.
Great location close to Paddington station and nearby restaurants
There is a small restaurant and bar.
Excellent free wifi

- kiwitw0, Vancouver, Canada, travelled solo

"Good hotel with very good service!"

5 of 5 stars Reviewed 12 October, 2017 on tripadvisor

Enjoyed very much my stay in this small, clean hotel with very good service. Good breakfast, restaurant, other type of service, all you need. Especially good care of Mr Witek was really nice. Can very much recommend this and will definitely return!

- A TripAdvisor Me, travelled on business

"Excellent stay"

5 of 5 stars Reviewed 28 September, 2017 on tripadvisor

Had good experience staying with them,perfect location,easily accessible to central,Staff is very courteous,hotel is clean and provides you great hospitality,I'll recommend this hotel to everyone,looking forward to visit them again.

- mehulhr, Canada, Kentucky, travelled on business

" Buisness trip to London"

5 of 5 stars Reviewed 28 September, 2017 on tripadvisor

Very convenient located with easy access when arriving to Heathrow airport.
Express train transportaton is quick and smooth.
Parks and many restaurants are within walking distance.
Typical British breakfast and restaurant in the hotel with good friendly service.

- Dick B, Helsinki, Finland, travelled on business

"excellent stay and great service"

5 of 5 stars Reviewed 25 September, 2017 on tripadvisor

Though rooms are bit small its very clean and the reception staff are very helpful, will definitely stay here again.

great location to central, very easy to commute.

heathrow express to the airport is so convenient and reasonable to travel in 15 minutes.

- rupal27, Warsaw, Poland, travelled as a couple

"Less than 10mins from Paddington"

5 of 5 stars Reviewed 21 September, 2017 on tripadvisor

Nice hotel- about 5mins walk or less from Paddington. Very helpful and friend staff. Food good. Rooms small but nicely appointed, and comfortable. Would recommend for its location, and come back again!

- JackieGreenhalgh, Christchurch, United Kingdom, travelled on business

"Friendly and helpful staff"

5 of 5 stars Reviewed 18 September, 2017 on tripadvisor

Fabulous stay yet again. Keep
Visiting this hotel. Very friendly and helpful staff as always. Very welcoming and friendly. Hey have good information about the local area. Nice clean room. Ideally located. Easy to get to places.

- Trish7582, London, United Kingdom, travelled on business

"comfortable and welcoming"

4 of 5 stars Reviewed 11 September, 2017 on tripadvisor

I have recently stayed twice at this hotel. Apart from being well located to Paddington Station and the Heathrow Express, the welcome is warm and the rooms clean and comfortable. My two stays were very good indeed and I would be happy to return if the need arose.

- Gerigenie, Kiwi in London, travelled solo

"Went Over & Beyond!"

5 of 5 stars Reviewed 24 August, 2017 on tripadvisor

I had a single room booked at your Paddington Mecure Hotel for the 20th August. When I came to reception I was told by the staff member who told me that the hotel was over booked. I was initially shocked at the news but she put me at ease when she told me that she had already arranged a room for me at the Mecure Hyde Park, which was still in walking distance to Paddington Station as I had an international flight the next day where I needed to take the Heathrow Express Train. She arranged an escort for me to take me to the other hotel and also arranged a free upgrade with a double sized bed.
This had to be the best experience ever from any Accor Hotels. She was courteous, polite, proactive, professional and a great brand ambassador for your Accor Brand. I have shared my experience to my family & friends and I have recommended them to use this hotel for any future bookings. I know when I will come to London next time that I will be coming back! I hope she gets the recognition as she deserves it!

- grantal77, Melbourne, Australia, travelled solo


5 of 5 stars Reviewed 15 August, 2017 on tripadvisor

The service at the reception and through everything relating the trip RUPINDTIR at the reception was very nice with us and helped us find a lot of touring sites and great places to get breakfast, lunch and dinner, and they also offer you a free cellphone so that you stay in touch or guide yourself through the city.

- Maria F


5 of 5 stars Reviewed 12 August, 2017 on tripadvisor

You must praise the hotel manager, Ms. Rupal Khanderia, who is the most popular of our travels in Europe. Her receptionist and the attendant are very responsible to assist the guests. Here is the location of traffic - flow convenient, breakfast rich and delicious, clean room, near the delicious restaurant, it is convenient, lived nearly 2 weeks, strong push, next time we Lei London, will certainly live here again. Thanks to Operations Manager, Ms Rupal Khanderia and all the Staffs !!
(Translated from Chinese)

- slyong68, travelled with family

"Great service"

5 of 5 stars Reviewed 7 Aug, 2017 on tripadvisor

I stay at this hotel regularly because of work. The staff are all very friendly, some even know my name and the last time that i stayed they had checked in advance that I was staying and they upgraded my room and put a towel swan in the middle of the bed, seems daft but they make an effort.

- hiddles2na, Glasgow, United Kingdom, travelled on business