Hotel Reviews

"An excellent stay"

5 of 5 stars Reviewed 6 November, 2016 on tripadvisor

Whatever I'm writing here is straight off the first hand experience, it's not usually easy to score anyone a perfect 5 but this hotel gives me a reason to!

I've always heard and read (in tour package disclaimers) and aware that London hotels do not provide fans and AC, rooms are tiny thanks to the space crunch in zone 1 and Europe overall can "My daughter and me stayed for a week and a half at Mercure Paddington hotel. We were allocated in a very good spacious room with all necessary conditions. The room was quiet and clean with good furniture.
The staff was very friendly and always helpful.
The location is also great, just a stone's throw to bus stops and Paddington underground station.
We had two choices for breakfasts either a traditional one or a European one. Both were nice and tasty. The service was always good!
For our next time we'll definitely come back :)

- alla888b0la, Moscow, Russia, travelled with family

"Great Location"

5 of 5 stars Reviewed 12 October, 2016 on tripadvisor

We were visiting London for an anniversary trip and enjoyed the Mercure London Paddington from the moment we entered. The staff at the front desk and concierge were so kind and welcoming. They were kind enough to upgrade our room and once we arrived in our room we were pleasantly suriprised with a welcome note and wine from the Operations Manager Rupal. The location of this hotel is perfect, steps away from Paddington station, the hotel and room were very clean and comfortable and we would like to thank the entire staff (especially Dana-front desk) for a great visit. From Dale & Shelley.
We would absolutely recommend this hotel.

- dsbraun, Manitoba, Canada, travelled as a couple

"Convenient, peaceful, cosy"

5 of 5 stars Reviewed 30 September, 2016 on tripadvisor

Great location, lovely people - Dana especially is a very hard worker who never stops smiling (Accor, you need to give this lady a pay rise - she's brilliant!)

Cosy rooms, whilst not huge (it is an older part of London after all) have all the things you need for it you plan on travelling on the Heathrow express.

The staff in this hotel really go above and beyond to make sure your stay is as good as can be.

- Aaron H, travelled solo

"Comfort and Value at Paddington Hub"

5 of 5 stars Reviewed 30 September, 2016 on tripadvisor

The Mercure is literally next door to Paddington Station, meaning it's a few steps from the Heathrow Express train as well as regional trains to the west and southwest of England. The staff were welcoming and helpful, the room was impeccably clean, and the bed was super comfortable. Earplugs were provided, but thick windows kept out the street noise. I will use this hub hotel again! Excellent value.

- FanofHawaii, Chicago, Illinois, travelled with friends

"Would highly recommend"

"5 of 5 stars Reviewed 30 August , 2016 on tripadvisor "

Stayed here last week and had a wonderful trip!! To begin with, the location is great - being minutes away from not just the station but lots of restaurants and pubs is ideal. The room itself was clean, comfortable and suited our needs perfectly, with its size to be expected of any London hotel room! The bathroom was also very clean and the amenities were a nice touch. Staff were friendly throughout the duration of our stay and were always helpful, especially at reception. Would not hesitate in recommending to friends and would definitely stay here again.

- helena32403, Bristol, United Kingdom, travelled as a couple