"Extremely helpful and friendly staff and so convenient for the station"5 of 5 stars Reviewed 26 May, 2017 on tripadvisor
I first chose this hotel because it is right next door to Paddington station, perfect for when I want to get home. Having stayed there once, it is my 'go to'. There are lots of hotels nearby but I love the friendliness of the staff, the pristine condition of the rooms and the general feeling of welcome. As a woman travelling on her own, I appreciate how safe I feel there.
"Business trip to London"4 of 5 stars Reviewed 23 May, 2017 on tripadvisor
The best thing about this hotel is it's location. Many restaurant options are good but the. Eat thing for a business traveler is its proximity to Padding station. Literally a stones throw from the station which has the connections to Heathrow express, GWR and the tube.
Room was comfortable and clean, albeit a little small. Breakfast in the restaurant was standard fair. Price was reasonable for central London. Staff were friendly and informative.
Overall a pleasant experience.
"Small Rooms but very nice"5 of 5 stars Reviewed 20 May, 2017 on tripadvisor
Very nice accommodations - and right next door to Paddington station. Room was very clean and comfortable. Underground is easy to get to. Though close to the station, the room was also quiet. Staff was very friendly and helpful.
"Comfortable and convenient"4 of 5 stars Reviewed 20 May, 2017 on tripadvisor
Right next to Paddington Station so easily walkable but surprisingly quiet; small lobby and very small bar but comfortable room; breakast in Garfunkels ( chain resto) directly accessible from hotel and VERY good; lots of good restos along street opposite hotel, easy bus to Oxford Street etc.
"good hotel and staff"5 of 5 stars Reviewed 18 May, 2017 on tripadvisor
very good hotel and staff was also very good and helpful and really recommend for others location is also very good and easy access to every where airport and other cities centrally located close to train staion and underground also heathrow express.
"Great location and friendly staff!"5 of 5 stars Reviewed 17 May, 2017 on tripadvisor
Hotel is close to Paddington and has a great location to explore the city. There are lost of restaurants nearby. The hotel staff are very helpful and friendly. They are. Wry keen to assist travellers in almsorta of ways. The Heathrow Express at Paddington is just over the street.
"Fantastic stop for my short stay"5 of 5 stars Reviewed 12 May, 2017 on tripadvisor
The hotel has an excellent location to Paddington station! Easy to navigate to with luggage and great spot to base yourself for a few days. The room was clean but small however the location offsets this. I had breakfast included with my room which was great and I have gluten allergies and their sister hotel just down the road really catered well for this! Highly recommend!
"Good Hotel, great location"4 of 5 stars Reviewed 11 May, 2017 on tripadvisor
Very good service which included a free 4G mobile, with free unlimited calls. Praed Street is in the heart fo London, within easy reach of the most important points to be visited. Paddington Station is only 50 m from the hotel.
"Great location"5 of 5 stars Reviewed 10 May, 2017 on tripadvisor
it's So quite and great location. lovely staff.
also wifi free, the room it was very clean and the bed was very comfortable.
finally i funod my home in central of london but i hope can i get good price.
"My stay"5 of 5 stars Reviewed 5 May, 2017 on tripadvisor
Upon arrival from Australia. Greeted well at hotel. Nice staff. Room smallish but large enough for one person. Quiet, good sleeping.no complaints.close to paddington central as caught train to Wales next day. Lovely stay.
"Mercure London Paddington"4 of 5 stars Reviewed 5 May, 2017 on tripadvisor
Convenient location to catch train to Heathrow or tube to connect in London.
Nice welcome by staff at check-in. Small size room but quiet and clean. Good bed. Good place for a short stay. Thank you.....
"Nice place for meetings"4 of 5 stars Reviewed 3 May, 2017 on tripadvisor
The hotel's meeting premises are nice. We had a meeting there for 5 days. The hotel staff was nice, helpful, attentive and forthcoming. They tried to accommodate our requests to make our meeting pleasant.
"Good location, steps away from SubwY"4 of 5 stars Reviewed 2 May, 2017 on tripadvisor
Perfect location for subway and Heathrow Express. Have stayed there on two ocassions, good walking area, close to breakfast places. Rooms are spacious, beds comfortable, staff very good and attentive.
"Great hotel handy for LHR Express connection"5 of 5 stars Reviewed 27 April, 2017 on tripadvisor
Mercure use best coffee machines (and coffee!) that I have come across as I have travelled Comfortable and great staff - and so handy for downstairs and LHR Express from Paddington for those flying into London.
"Very clean and cozy"4 of 5 stars Reviewed 26 April, 2017 on tripadvisor
Although the rooms are a bit small,unless you reserve the king suite which is just perfect, the kindness of the staff and the positive atmosphere they provide will make you want to come back over and over again, once you get used to the size of the room it becomes very comfortable, it is very clean especially the bathroom. The location is great, very close to everything, anything you need the amazing staff are more than happy to help. I would definitely come back.