Mercure London
Paddington Hotel

Excellent location, directly across the street from Paddington station which offers a 15 minute express train to Heathrow. The concierge at the hotel was very helpful with tours and tickets for the city. My room was a good size, comfy bed and clean with an excellent hair dryer. Hop on hop off bus stop two minute walk from hotel. Safe location with lots of restaurants nearby. Front desk staff was helpful with restaurant suggestions and shopping areas. Great hotel, highly recommend. The included breakfast is at the attached restaurant, very convenient and the food was great.

My favorite place.
The staffs are always kind and supportive, and the rooms are clean and cozy. The location is, needless to say, excellent. Paddington is one of the most convenient places in London.
I personally very much owe to Mr. Witek, the charming concierge of this Hotel. He has contributed to maitain the capability of the Hotel, and I believe that it is his sincere personality that creates a comfortable atmosphere.

We had a nice stay at the hotel. It is ideally situaded, close to Paddington station and the city center (great bus network). The hotel is clean and the staff is very friendly, especially Witek, who was very nice to us. We will definitely stay there again!

We stayed only one night here at the Mercure as we were leaving for the airport the following day to go home & it was less than 500m to the station. It was definitely just what we needed, a bus station was a small walk down the road for us to go off and explore London for the remaining 8 hrs we had before we left. The staff were amazing, so accommodating. There is currently a construction site next to the hotel but everything in the bar fridge was complimentary, which was lovely. As we were leaving the day after we arrived, we had to check out at around 10am & our flight back home wasn't till 9pm @ Heathrow, they ever so kindly kept our bags safe for us at the hotel while we went out and explored. They even opened a room for us downstairs to get changed into our airport outfits and freshen up as we were preparing for a 25 hr flight home.

So thank you again Mercure, we had a great quick stay with you.

Room was not as large as expected but very clean and most comfortable. Hotel had a nice old world charm. Staff were most friendly and we particularly appreciated the courtesy and service of a Mr Witek (who attended us in the Bar and offered helpful information on certain local attractions). A big plus for us was the location of the Hotel - especially its proximity to Paddington Station and the Heathrow Express.