Guest Reviews

Excellent Stay

5 of 5 stars Reviewed 31 October 2018 on tripadvisor

Excellent location, directly across the street from Paddington station which offers a 15 minute express train to Heathrow. The concierge at the hotel was very helpful with tours and tickets for the ci...

Great hotel for business trips

4 of 5 stars Reviewed 31 October 2018 on tripadvisor

The hotel was in a central location in London and has the station next to it and is surrounded by a variety of restaurants!We had 3 meetings held at the hotel and the staff was excellent! Special ment...

Good for neighbourhood

4 of 5 stars Reviewed 26 October 2018 on tripadvisor

Quick stay after evening in town with my wife. Rooms okayish but very clean and good amenities. Very helpful and polite staff, Witk specially - such positive person at front desk. Not too expensive fo...

very helpful concierge

5 of 5 stars Reviewed 24 October 2018 on tripadvisor

We stayed in Mercure Paddington hotel this summer for 3 nights. The hotel inside is nice, rooms are a bit small, but it is standard for London hotels. The concierge, Mr. Witek, was very helpful and he...

the all-knowing Witek

5 of 5 stars Reviewed 24 October 2018 on tripadvisor

I stayed in the hotel last spring for 4 nights,with my friends. Mr Witek was the main person in the hotel. He helped us with finding the best restaurants and pubs in the city. every time we were comin...

Nice stay

4 of 5 stars Reviewed 8 October 2018 on tripadvisor

I was for 2 Nights for a short Trip würg my daughter. Everything was very good. Roms are smaller then I am used Tor habe from hotels in Germany. But this is London. Special thanks to Witek. The right ...

Excellent staff

5 of 5 stars Reviewed 1 October 2018 on tripadvisor

Ready to book in by 2pm on a Friday, unfortunately my son in law was put on life support (in the hospital next door) on Thursday ,and my daughter had to travel up that evening (alone) where she spent ...

Day Use

4 of 5 stars Reviewed 28 September 2018 on tripadvisor

I used this hotel for day use. The location was perfect to get me to and from Hathrow quickly. Room was fine. Plenty of toiletries etc and clean. Served its purpose perfectly. It wasnt the cheapest da...

Ibrahim

5 of 5 stars Reviewed 27 September 2018 on tripadvisor

I was doing training in the training rooms and they were fantastic and full equipped. Mr. Witek was always there fir us if we needed help and he was so friendly. The snack were fresh. Best Regards, Ib...

Meeting Room Service

5 of 5 stars Reviewed 27 September 2018 on tripadvisor

We booked the meeting rooms for a week and the service we received from Mr. Witek was exceptional. Excellent customer service, as he really looked after us and had a warm welcome everyday. He made sur...