Guest Reviews

Friendly and helpful staff

5 of 5 stars Reviewed 18 September, 2017 on tripadvisor

Fabulous stay yet again. KeepVisiting this hotel. Very friendly and helpful staff as always. Very welcoming and friendly. Hey have good information about the local area. Nice clean room. Ideally locat...

comfortable and welcoming

4 of 5 stars Reviewed 11 September, 2017 on tripadvisor

I have recently stayed twice at this hotel. Apart from being well located to Paddington Station and the Heathrow Express, the welcome is warm and the rooms clean and comfortable. My two stays were ver...

Went Over & Beyond!

5 of 5 stars Reviewed 24 August, 2017 on tripadvisor

I had a single room booked at your Paddington Mecure Hotel for the 20th August. When I came to reception I was told by the staff member who told me that the hotel was over booked. I was initially shoc...

Great

5 of 5 stars Reviewed 15 August, 2017 on tripadvisor

The service at the reception and through everything relating the trip RUPINDTIR at the reception was very nice with us and helped us find a lot of touring sites and great places to get breakfast, lunc...

Tourism

5 of 5 stars Reviewed 12 August, 2017 on tripadvisor

You must praise the hotel manager, Ms. Rupal Khanderia, who is the most popular of our travels in Europe. Her receptionist and the attendant are very responsible to assist the guests. Here is the loca...

Great service

5 of 5 stars Reviewed 7 Aug, 2017 on tripadvisor

I stay at this hotel regularly because of work. The staff are all very friendly, some even know my name and the last time that i stayed they had checked in advance that I was staying and they upgraded...

One of the best choices

5 of 5 stars Reviewed 29 July, 2017 on tripadvisor

I was very pleased of this hotel's services.The price-quality ratio was very good,even though its strongest point is its central position.Also,the staff is very friendly and helpfull,especially Mr. Wi...

Superb staff

5 of 5 stars Reviewed 21 July, 2017 on tripadvisor

Thank you for making my 2 day business meeting a breeze. There was no hassle and everything was sorted out the way I wanted it and when I wanted it. Witek was a diamond and looked after the meeting ro...

STYLISH, COMFORTABLE AND EXCELLENT SERVICE

5 of 5 stars Reviewed 19 July, 2017 on tripadvisor

Hotel staff were welcoming and very friendly. Very stylish and modern rooms, lounge and bar. Bar was buzzing with very good service. The room was comfortable. The surrounding area is quiet but also a ...

Comfortable and Convenient

4 of 5 stars Reviewed 18 July, 2017 on tripadvisor

We had a very comfortable stay at the Mercure Paddington, although the room wasn't big it had all we needed. The location is great being so close to Paddington Station meant it was very easy to travel...