All employees were helpful and friendly.

10 of 10 stars review on - 10 May 2023

We don't do breakfast. There are a large choice of restaurants nearby where you can choose from varied venus. One restaurant is next to the hotel. There is also a good Lebanese restaurant across the street. There is also McDonald's and Burger King nearby. The employees at the Front Desk were excellent. When we were leaving to return home the employee at the front desk lead us to the Heathrow Express entrance that was a block away.

by Virginia, Philippines

Very Good

8 of 10 stars review on - 09 May 2023

Location was superb. Perfect for traveling into all parts of London. A stones throw from Paddington Station.

by Anne, United Kingdom

Very Good

8 of 10 stars review on - 08 May 2023

Location. Best for underground use right in front of Paddington Station

by Jinwoo, South Korea

Gladly again!

8 of 10 stars review on - 07 May 2023

Location, staff, facilities, hotel with lift, breakfast in the restaurant was awesome

by Angela, Germany

overall good choice as a solo traveler

10 of 10 stars review on - 05 May 2023

Best location ok breakfast on return day the luggage was locked and marked at the hotel and directly at the train t the flight

by Peter, Sweden

Kevin liu

5 of 5 stars review on TripAdvisor - 27 Apr 2023

Absolutely great service with Jasneet. The location is really great, just next to Paddington rail station. Close to many restaurants and really convenient. This is the hotel I would like to visit again for my next trip.

by Kevin L

Prima hotel

5 of 5 stars review on TripAdvisor - 26 Apr 2023

Very nice staff at reception, we were not too happy about the room but they changed it without having to pay extra. The hotel is next to Paddington Station, couldn’t be better. Felt very safe around the hotel, lot of choices to eat and drink, would recommend this hotel

by Relax44930601975, Zwijndrecht, The Netherlands

Jasneet lifesaver 🙌🏻

5 of 5 stars review on TripAdvisor - 22 Apr 2023

Landed after a long overnight transatlantic flight after no sleep. Got to the hotel 3 hours before my check-in time, just to drop my bags off. Jasneet at reception could see how tired I was, so was kind enough to check me in 3 hours early, free of charge! Absolutely life saver, and so conveniently placed for my onward journey. Will stay again. Thanks

by Ryan R, Bridgend, United Kingdom

Perfect Hotel to stay

5 of 5 stars review on TripAdvisor - 21 Apr 2023

This is a great hotel with a very very nice location. it is in central London and very easy to go to the Heathrow airport as they have an express train. Jasneet in reception was very kind and i enjoyed talking with him.

by Sergio P

Very good staff in the hotel

5 of 5 stars review on TripAdvisor - 20 Apr 2023

I loved my stay from the start till the end, everything was well in order and was very good. Jasneet Singh in reception is a really fun guy and he made me feel very comfortable and it was amazing to see how he was the same with the guests next to me too. I liked him alot

by Susanne M