The hospitality from the hotel staff
"I recently stayed at Mercure Paddington and was incredibly impressed with the hospitality from the hotel staff, but especially from Simon and Frank. They went above and beyond to make my stay feel like home, from the cozy room amenities and providing extra pillows to mailing a postcard on my behalf. Their kindness and attention to detail made my visit memorable, and I am grateful for their exceptional care. Highly recommend!"
A great hotel
A great hotel, friendly staff who remember your face and always ask how your day was. The rooms are small but clean. A great shower. A comfortable bed. The price was good, I'll come back here. Thanks
Perfect location. Straight off the train. All very neat and tidy with polite staff.
"It was all very good. The staff were helpful. It was all very clean."
Perfect
I stay here very nice and clean and the staff are very friendly and specially Mr. Wetiek very nice and political. I will come back for sure when i been in London. I really appreciate thanks for everything. Hotel it s very clean people it s very nice.
Clean comfortable and the BEST location.
Lovely staff at front door and reception counter. Clean and comfortable. Perfectly located. Extremely close to Paddington Station, literally right beside it. No taxi needed.
Very convenient and close to Paddington station
It was very convenient and close to Paddington station. There was a step from the outside to the front desk, but the kind Abdul helped me carry my luggage to the front desk. He was very friendly throughout and made our stay enjoyable. There are two flights of stairs from the front desk to the elevator, which is a little difficult, but other than that, there are no problems, and I think it's a good idea for a Japanese business hotel (it's near the station and along the main street, so there's quite a bit of noise from trains and cars. However...) In addition to tea and coffee, water and cola were free. You can get toothbrushes, cotton pads, shower caps, shavers, and sewing sets at the front desk. It was nice to have a kettle and mini fridge. I would like to use it again if I have the opportunity.
Molto consigliato
We are a couple of italian men and we enjoyed very much the days that we spent at Mercure Paddington in London. The hotel is next to the eponymous station and many tube lines, including the newest Elizabeth line, than it’s really easy to get around the city and go hiking. Our room was really large and comfortable. The breakfast was rich and varied: we loved "Benedict eggs", freshly prepared! The restaurant is run by a very kind guy, always very helpful. We remember this boy with great pleasure. We can say the same about the entire staff at the hotel, they acknowledged all our requests and made our stay very comfortable, but we would like to spend a very special thank for Mrs Oltita: she has been amazingly kind, helpful and welcoming; we will never forget the treatment we received by her.
Excellent Location and Service for London
The staff was great, we arrived early from an overseas flight and too early for check-in, but the staff was really nice and helped us check-in early (which they didn't have to), they took care of us, amazing for arriving from a long flight! The hotel is in an excellent location by Paddington Station. The room was super clean and well worth it, great price for Summer in London prices. Amazing all around, we really appreciated the warm welcome and great service.
next to Paddington train station
Spaciouss room and very convenient. Only issue is that being near to train station, you will hear train noises... no issue with me but maybe an issue with some.Otherwise very good especially if you need to hop into Heathrow Express from paddington station. Fantastic TV coverage available and can watch sports programme.
Excellent location, easy access
Staff were excellent, good amenities in room and easy access to trains and buses.
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Our rate £135, Booking.com rate £153