Reviews

Staff were very helpful

5 of 5 stars review on Google - 11 May 2026

The hotel is well located next to Paddington station which makes travel to and from the airport convenient whether it is the underground or express train. Subjected to space availability - being able to store luggage after checkout and before travelling to the airport, especially if you have a tight schedule is another convenience. Staff were very helpful is that is definitely another plus point

Good Location + Great Staff

4.5 of 5 stars review on TrustYou Survey - 11 May 2026

The hotel is well located next to Paddington station which makes travel to and from the airport convenient whether it is the underground or express train. Subjected to space availability - being able to store luggage after checkout and before travelling to the airport, especially if you have a tight schedule is another convenience. Staff were very helpful is that is definitely another plus point

Really would love to visit again

5 of 5 stars review on Google - 11 May 2026

Meet in your team is very friendly and good .. got best service from him ... Really would love to visit again .. 11thanks

Clean and comfortable

5 of 5 stars review on TripAdvisor - 08 May 2026

Ideal location. Right next to Paddington station so easy access to the whole of the city. Hotel staff helpful and friendly the room was very comfortable and very clean. Excellent base for seeing London.

Very convenient

4 of 5 stars review on Google - 07 May 2026

Very convenient, with super friendly staff and a clean environment! Good Job Mercure paddington TEAM🫰

Freindly services

5 of 5 stars review on Google - 07 May 2026

Mr. Meet is very warm welcome & freindly services.

Very good staff

5 of 5 stars review on Google - 06 May 2026

Deeia and Abdul verygood staff here they so cute and very kind so I will back here again for sure

Overall great hotel, I loved it and I will book it again and recommend it

10 of 10 stars review on Booking.com - 05 May 2026

Close to the train station, Friendly and helpful staff, Clean and safe!

Wonderful

10 of 10 stars review on Booking.com - 05 May 2026

The staff is very friendly, the hotel is conveniently located. The room is clean.

Excellent location.

4 of 5 stars review on TripAdvisor - 04 May 2026

Continues a good hotel. Last year I thought there was a drop in care, but this year they recovered the ground. Careful service at the reception, with emphasis on the staff Claudio and Abdul, good conservation and cleanliness, plus reasonable price. Unfortunately the annex restaurant was closed, but I continue to recommend, also has the excellent location, glued in the train and subway stations of Paddington.