Impeccable service
Any shortcomings from this hotel are more than made up for by the impeccable service and kindness exhibited by the hotel staff. You should always respect a business that gives its staff the freedom to be friendly, we had only known them a few minutes and Nipsia upgraded our room booking for no additional fee without request. Abdul, Zakaria and Hajar were all brilliantly social and Claudio wasted no time helping us with our bags. I would give a 6 star review if I could.
This hotel has been amazing!
This hotel has been amazing! Everyone is so kind and thoughtful. The rooms are very comfortable and cozy. Abdul and Claudio have been especially kind. They represent the hotel in such a positive light. They have made my expirence more enjoyable with their friendly faces.
service has been very well
Exists at a very convenient spot. The rooms are comfortable, and service has been very well. Breakfast is amazing too! Claudiu and Abdul have been very helpful and very friendly in our stay and I am ever thankful.
Stay here was amazing
The stay here was amazing. Very professional staff all around, didn’t matter what day and time we was in the lobby they always greeted us professionally and was very helpful.
Friendly staffs
The receptionist was so friendly that I could feel like a personal friend of mine.
Perfect service and really friendly
Claudiu, Abdul y Nipsia from the lobby were excelent, perfect service and really friendly, we will come back for sure !!!!
My stay at the Mercure London Paddington Hotel was excellent
My stay at the Mercure London Paddington Hotel was excellent, largely thanks to the outstanding service from the reception team, specifically Abdu, Hajar, and their colleagues. The hotel is exceptionally clean and perfectly located just steps from the railway station, making it an ideal choice for anyone heading to Heathrow Airport. It is surrounded by several great restaurants and is only a 10–20 minute walk from Hyde park. I was particularly impressed by how the staff followed up on an issue that arose during my stay, resolving it quickly and effectively. I highly recommend this hotel for its convenience, professionalism, and great hospitality.
Great staff and location
Very friendly staff who accommodated my request for early check-in and late check-out. The hotel is so well located and staff are so helpful with suggestions for meals, transport and activities.
Extremely convenient for Paddington Station
Super close to Paddington station. Just arrived back in UK from South Africa late 21st with much more luggage than I normally would have so wanted hotel from know brand super close. Staff all super helpful and friendly. Also the night security guard on 21st and the day one on 22nd really helpful and assisted me with my luggage, including moving it to storage when out for lunch on 22nd.
A comfortable stay with a clean room and excellent staff.
The location was perfect for connections to Heathrow Express plus London Shopping.
13th APR - 14th APR
£136 per night
£159 booking.com
£160 expedia.com
£164 market rate
Direct booking advantages
+ Free Wifi
+ Priority for upgrade
+ Priority for early check-in