Reviews

Excellent experience, looking for next time

10 of 10 stars review on Booking.com - 29 Jan 2026

Great location, very close to the station and nearby facilities. The reception team was very friendly and helpful — special thanks to Zakaria and Abdul for their excellent support. The room was very nice and comfortable. Would definitely stay again.

by Mgazzaz, Egypt

Wonderful

9 of 10 stars review on Booking.com - 28 Jan 2026

Lovely staff, rooms nice and clean.

by Ruxandra, United Kingdom

Great location

4 of 5 stars review on Google - 26 Jan 2026

Great location with restaurants nearby and easy access to Elizabeth Line if traveling to Heathrow airport.

by Jean Sin

Comfortable environment

10 of 10 stars review on Booking.com - 26 Jan 2026

Room was small but cosy and comfortable. Staff were very friendly and always said 'welcome back' when returning into the hotel. The facilities in the bedroom were very good. I felt comfortable and was enough room for 2 people, especially whilst out exploring the area for the majority of the time. Great stay!

by Kimberley, United Kingdom

Exceptional

10 of 10 stars review on Booking.com - 26 Jan 2026

Fantastic location Spacious rooms. Welcoming staff.

by Elena, Italy

Great hotel with exceptional staff!

5 of 5 stars review on TrustYou Survey - 24 Jan 2026

Stayed here for 1 night ahead of a flight to go on holiday. Arrived by train to Paddington and the hotel is literally a 1 min walk. The welcome we had was amazing from the reception staff. Our room was very compact, however it was spotlessly clean, great shower and had everything we needed.

by MrsB73, Rhiwderin, United Kingdom

Perfect location

5 of 5 stars review on Google - 17 Jan 2026

Perfect location for accessing Paddington station. Plenty of good food nearby. Zach at reception went the extra mile for me at checkin finding me a room with better desk space. All the staff are lovely here and that's what sets this place apart.

by David

Excellent

10 of 10 stars review on Expedia.co.uk - 15 Jan 2026

Clean, comfortable, convenient location next to Paddington Station. Friendly, helpful staff.

by Michael

Very conveniently located hotel with extremely friendly staff

5 of 5 stars review on Google - 15 Jan 2026

Very conveniently located hotel with extremely friendly staff. Claudio the doorman was especially helpful, getting our very heavy bags up and down the stairs, and Hajar and Zak were great on the door. Would definitely recommend to anyone needing a place to stay in Paddington. The station is just round the corner, and there are plenty of great restaurants and bars nearby.

by Libby

Very good

8.7 of 10 stars review on Trip.com - 14 Jan 2026

The location is excellent, with the express train to the airport and the subway station right next door, just a short walk away. The hotel service is excellent, especially Mr. Abdul and Mr. Claudio

by j‍o‍e‍_‍l‍z‍z