Location, comfort and service
From assistance getting heavy bags in the door through to check out and luggage storage on the last day, it couldn't have been better from the staff. The location, right beside Paddington Station is perfect, especially if you are going to and/or from Heathrow airport with lots of luggage. Little Venice is just around the corner, plenty of food options at your doorstep and within easy walking too. It was a good base for a number of things we were doing. The glazing on our room was really good, didn't notice any of the hustle and bustle of the very busy train station which we could look down into the big entrance and see the concourse when the curtains were open. Will happily stay again. Abdul who was on the door when we arrived was extremely welcoming and helpful.
Exceptional
Very helpful and accommodating staff!
Convenient, spotless and friendly
Excellent location, helpful and friendly staff. Comfortable rooms
Excellent stay with great location and fantastic reception staff (Ayesha and Abdul)!
Location was fantastic as it is right next to Paddington station so I could just roll my luggage out of the train and to the hotel directly. Going to the airport by Heathrow Express only takes 15mins. In addition, the staff Ayesha and Abdul provided very good service in answering my questions and helped with my room upgrade. Very thankful to them!
Everything I needed
Great location, friendly helpful staff with good communication. Quiet and comfortable room with free snacks/tea/coffee/chocolates/soft drinks.
Location very important for Travel.
Hotel staff first class allowed to check into room early and very friendly diring stay.
Perfect place
Perfect place - had to have a client video call and the team was super welcoming and helped me out with everything. Abdul made my day! Thank you team, nice place indeed.
Convenient and Comfortable
Overall, a very good stay. The room was a little on the smaller side, but it was clean and comfortable and had everything we needed. The staff were friendly and the location was really convenient. We were able to get around easily and there were lots of restaurants nearby. Would happily stay again. Loved everything !!
Excellent choice in every way
Location, rooms, and friendliness of the staff.
Comfortable and relaxing stay
Wonderful Stay! The hotel was clean, comfortable, and beautifully maintained. The Staff were welcoming they made sure we had everything that we needed. I would definitely stay here again !!