Reviews

Nice cosy and very comfortable room.

5 of 5 stars review on Google - 06 Dec 2025

Nice cosy and very comfortable room. The staff was was very helpful and friendly especially Abdul and Nipsia

Perfect location

5 of 5 stars review on Google - 05 Dec 2025

Perfect location, comfy beds and the staff are so friendly and welcoming, Claudiu is so professional & always opens the doors for you, as soon as you arrive outside the hotel. Abdul on reception gives outstanding service. Thank you team, I will definitely be returning

All were very kind and helpful

5 of 5 stars review on Google - 01 Dec 2025

We got checked in and out by Abdul, Nipsia and Zakaria. They all were very kind and helpful. Great area to stay in, easy transportation and is walkable for Hyde Park, Harrods and Oxford street. The hotel could use a renovation, but that is something for management.

Excellent cleanliness, breakfast and location

4.5 of 5 stars review on TrustYou - 30 Nov 2025

Very clean hotel, very friendly staff, excellent breakfast and excellent location

Excellent stay. Staff were amazing.

5 of 5 stars review on TrustYou - 29 Nov 2025

Excellent stay. Hotel was right in the heart of the city with easy access to the tube and bus tours. Staff were always helpful and very professional.

Perfect for Paddington Station

4.5 of 5 stars review on TrustYou - 27 Nov 2025

Pleasant and convenient place to stay for overnight before LHR flight. Nice reception with a glass of prosecco.

Well locates

8 of 10 stars review on TrustYou - 22 Nov 2025

In a superb location, right next to the Paddington station which makes it super convenient to go anywhere in the city. Clean rooms and free drinks. Very helpful staff.

Outstanding

10 of 10 stars review on Trip.com - 19 Nov 2025

Recognising excellent assistance and service from Zakaria on the front desk

Exceptional

10 of 10 stars review on Booking.com - 17 Nov 2025

Fantastic location close to Paddington station, all so close to shops and bars.We had a free upgrade to executive suite as it was our 45th wedding anniversary treat. We had everything we needed in the room.The staff was polite and very professional. Would recommend.

Very accommodating

5 of 5 stars review on TripAdvisor - 09 Nov 2025

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.