Reviews

Very accommodating

5 of 5 stars review on TripAdvisor - 09 Nov 2025

The reception team were first class. They accommodated us brilliantly. Big shout out for Nipsia and Zach who managed to sort out our booking and had 3 rooms close to each other which suited our needs. Ahmed on the door was also great and he made sure our luggage was safe and secure. Hope your managers know what a great team they have at this branch in Paddington.

by Compass670592

Great location, great stay and friendly staff

5 of 5 stars review on TrustYou Survey - 09 Nov 2025

I needed to book accommodation for 3 nights at the last minute and the Mercure London Paddington had a room available. Located right next to Paddington Station, the Mercure is ideally situated for those wanting quick access to the Tube, Heathrow Express or country train services plus Hyde Park and Paddington. My room had everything I needed during my stay and breakfast was included. The staff were fabulous, friendly and helpful and I will certainly stay there again. I would highly recommend this Mercure if you are looking to stay in London.

by Elizabeth Birnie

It was very good time

5 of 5 stars review on Google - 04 Nov 2025

It was very good time, good location and very good staff Claudio and Abdul they were very attentive and polite.

by Sergei Prasolov

A very good experience

5 of 5 stars review on Google - 04 Nov 2025

A very good experience, comfortable and kind persons. Thank you Claudio and Abdul for everything.

by Pedro R. Cajina Guillén

Great hotel!

5 of 5 stars review on TrustYou Survey - 03 Nov 2025

I was staying for 1 night at the Mercure Paddington Hotel, and everything was just great - the bed is very comfortable, the shower was great, the location is the best... very central and easy to commute. The breakfast was also very nice! I will definitely return to this hotel.

by shani kutcher

Really great hotel! Loved it :)

9 stars review on Booking.com - 03 Nov 2025

I was staying for 1 night at the Mercure Paddington Hotel, and everything was just great - the bed is very comfortable, the shower was great, the location is the best... very central and easy to commute. The breakfast was also very nice! I will definitely return to this hotel.

by Shani, Germany

This is the best hotel

5 of 5 stars review on Google - 30 Oct 2025

Claudiu Abdul Hajar: Honestly, this is the best hotel I've ever dealt with in London. It's excellent, and I highly recommend it. Even the rooms are beautiful, and everything is close by. I recommend it to you as a brother.

by mhmd

Wonderful

9 of 10 stars review on Booking.com - 29 Oct 2025

The room was spacious and the staff friendly. The hotel was close to restaurants, bars and Paddington station.

by Beverly, United States

Very nice staff!!

5 of 5 stars review on Google - 28 Oct 2025

Very nice staff!!always with the smile!! Thx Claudin and Abdul!! We recommand this hotel

by ahmed el rhalete

Wonderful stay

5 of 5 stars review on Google - 28 Oct 2025

Wonderful stay with good service, especially from Claudiu and Abdul. Fantastic location

by Stella Toh