Reviews

We were well received at the Hotel

5 of 5 stars review on TripAdvisor - 21 Sep 2025

I really liked this hotel; everything was clean, close to several restaurants and the train station, and the souvenir shops were open late. The staff member, Claudio, was very attentive, polite, and very helpful. I thought the stay at this hotel was perfect. When I return to London, I will definitely stay there again.

A room with a view

10 of 10 stars review on Booking.com - 20 Sep 2025

I stayed at this hotel for just one night before catching an early morning flight from Heathrow. It’s located right next to Paddington Station, which makes it very convenient for taking the Heathrow Express.

Great experience

5 of 5 stars review on Google - 19 Sep 2025

Great experience and super nice people. Abdul and hajer were excellent!

Very Good

8 of 10 stars review on Booking.com - 18 Sep 2025

Comfortable, clean and excellent location.

Good accomodation. Staff friendly, with good local advice.

5 of 5 stars review on TrustYou Survey - 17 Sep 2025

Straight forward! Great service! Good, free, local advice.

Good

4 of 5 stars review on Expedia - 16 Sep 2025

The staff at Hotesu were very helpful and I had a comfortable stay even though I only stayed for one night.

Very good stay

4.5 of 5 stars review on TrustYou Survey - 14 Sep 2025

Excellent welcome. Charming and dedicated staff. Clean and spacious rooms. Ideal location for visiting London.

Excellent stay.

5 of 5 stars review on Google - 14 Sep 2025

Excellent stay. Spacious and comfortable rooms. Everything is very clean. The location is ideal for sightseeing.

Great stay

5 of 5 stars review on Google - 12 Sep 2025

Great stay, the staff was exceptionally helpful and friendly. Specifically thanks to Abdul, Hajar and Claudiu.

Well located

5 of 5 stars review on TrustYou Survey - 11 Sep 2025

Next to train station and well located. Staff friendly. Rooms are delightful.