Reviews

Extremely helpful

5 of 5 stars review on TripAdvisor - 03 Jun 2022

If you have a query....Sabrin is the lady to ask. NOTHING is too much for this lady! It is always handy to know who can give correct and concise advice.....and literally show you where you need to go or be.

Awesome lady!

by Karen M, Cairo, Egypt

So close walking to Paddington Station.

8 of 10 stars review on Booking.com - 01 Jun 2022

We had to wait for our room. However, the staff were excellent and provided coffee/tea and checked on us regularly. When the room was ready they gave us a complimentary drink in the bar.

by Michael, Canada

We stay here as close to Heathrow express

4 of 5 stars review on TripAdvisor - 31 May 2022

Stayed here on several occasions at the end of our trips to UK as we can just wheel our cases out the front door and a 100 metres you are in Paddington station and on the Heathrow express. Having stayed before and having a lot of luggage this time I did make sure I booked a king room (212). Plenty of room here. Is on front of praed st but double glazed windows kept noise out even though we were there Saturday and Sunday nights. Our experience with their customer service was very good and have to agree with previous reviewer who mentioned the tall Bulgarian he was super helpful to ourselves and everyone else I saw him deal with. Would stay again but definitely in a king room.

by emelian, Melbourne, Australia

Wonderful

9 of 10 stars review on Booking.com - 30 May 2022

Nice hotel close to paddington

by John, United Kingdom

Very Good

8 of 10 stars review on Booking.com - 30 May 2022

Nice room and great staff. Location next to Paddington Station which allows you to pretty much get to any place you need to

by Annita, United States of America

Wonderful

9 of 10 stars review on Booking.com - 30 May 2022

The location was ideal for our trip, really central with easy access to Paddington Station. Not to far from all major attractions.
The staff were excellent they couldn't do enough for us.

by Paul, Portugal

Very Good

8 of 10 stars review on Booking.com - 28 May 2022

Good location for onward travel and sight seeing.

by Calvin, United Kingdom

an ideal stopover for a short shopping trip to London

8 of 10 stars review on Booking.com - 24 May 2022

ideally located for access to the tube network, clean and very helpful staff.

by David, United Kingdom

This was an amazing stay, will 100% be coming back soon!

10 of 10 stars review on Booking.com - 23 May 2022

Excellent location, wonderful facilities, very friendly staff.

by Nathan, United Kingdom

I got ungraded to a better room due to problems at the sister hotel. Everything was done efficiently

8 of 10 stars review on Booking.com - 22 May 2022

Location was excellent, room very comfy. Staff were very professional and helpful

by Stephen, United Kingdom