Very good
Attention and cordiality of the employees. Breakfast well served for European standard, good location for bus and metro, we had a great experience.
Excellent location would recommend and would definitely book to stay again.
Proximity to Paddington station for connection to and from the airport and the underground. Walking distance to Hyde Park.
Great Location
Friendly staff. Great room with complimentary drinks. Warm and comfortable although the sofa bed could do with a better mattress.
Very Good
Close to Heathrow Tube Station
Very comfy stay.
Very comfy pleasant stay and so handy being so close to Paddington, literally a couple of minutes walk. Great place to get over our long haul flight, didn't try the restaurant but looked like a nice place to relax. We chose a small room as it was only for one night.
Great room and perfect location.
The room was lovely and clean. The location was perfect. The staff was very helpful.
Good
Room was lovely and the extras a fab surprise, much appreciated. However, I slept very badly; there was no blind on one of the windows, to keep out the light and, I know it's London, Excellent location and staff v helpful.
Definitely book again soon
Enjoyed the freebies but hope they can add more drinking water, free room upgrade
Exceptional
Wonderful location for Paddington station, Heathrow, and trip into London town for cinema and theatre. Excellent staff, and luggage storage on early check in.
Convenient for the train journey
Small bottles of wine and other drinks in the room were curtesy from the hotel. Paddington station is 2/3 minutes from the hotel.