Excellent Client service and Hospitality
Customer service is excellent, hospitality is remarkable. Jasneet attended to me and I am sure to come back again and again. Rooms neat, WIFI fast, easy access to train station even with the Tube Strike. 9.5/10 overall
Happy Stay
My stay was absolutely brilliant, young guy named Jasneet in the reception was very professional and made me feel amazing. The rooms of the hotel are really good according to the price and the location is good as well.
Nice service by Asher
I made a last minute booking. The hotels don’t have the room available due to excessive bookings but Asher at the reception helped me to get a room. He also provided me free upgrade with a complimentary drink voucher. Nice staff!
Jasneet Singh in reception was marvellous
We have,a pleasant stay at this beautiful hotel and am very pleased with the service provided by Jasneet, he is very helpful in providing me an early check-in and he is a wonderful guy and I will come again from Singapore to this hotel
Mercure - a great choice
Monique gave great service. Hotel has great location and bed in comfy. In addition, Jasneet was superb in offering a time extension as needed. Thsnk you and highly recommend for anyone needing a night before a long flight!
Excellent Staff and Hotel
The staff in the hotel is commendable, extremely friendly and welcoming which would make anyone smile and cheer up. Jasneet Singh has been attending me for a couple of times now and i must say he’s excellent at it and he’s an amazing human being and i will keep coming to this hotel.
Asher Ali Nasir made my day!
I couldn't find a room for hotel, I came to London to meet my daughter. In London Mercure paddington this guy named Asher Ali Nasir is a day saver. He helped me got a good room with early checkin and comp breakfast. I loved his service and hotel benefits. Will recommend to others for sure!
Got a complimentary late checkout!
Good Service and nice staff. Asher at the reception is humble. He provided me with late Check-out without any charges and a complimentary drink on arrival. He definitely needs an appreciation. Best of luck Asher for life!
Good Stay
Great stay in the hotel. The rooms were nice but different from the pictures on the website which is a bad thing to portrait. The staff in reception was lovely especially Jasneet Singh who was very nice in nature.
Jasneet Singh in reception made my day
The hotel was nice and my stay was average but while checking out Jasneet Singh in reception was so kind and he had a big smile on his face which was very appealing and it gave me such positive vibes that my day started great, Bless him
14th NOV - 15th NOV
£162 per night
£189 booking.com
£189 expedia.com
£201 market rate
Direct booking advantages
+ Free Wifi
+ Priority for upgrade
+ Priority for early check-in