Reviews

Excellent location and good value of money

5 of 5 stars review on TripAdvisor - 22 Feb 2022

A good hotel in excellent location, very close to the Heathrow express, tube station, restaurants, pubs and anything you might need. .
The staff is friendly and helpful with no BS.
The Concierge, Mr. Witek is especially knowledgeable, friendly and very helpful.
Very good money's worth.

by effrim t

Super helpful

5 of 5 stars review on TripAdvisor - 18 Feb 2022

Mr. Witek was just a true superstar today. With such a bad weather conditions in the UK he took care of all customers coming in. My train was cancelled and I had to catch important flight from the airport. He went an extra mile and CONVINCED taxi driver to take me to the airport. I couldn’t thank him enough.

by Aldona W

cleanliness very welcome and amazing staff

5 of 5 stars review on TripAdvisor - 17 Feb 2022

hotel very well located best value for money. very clean bedding is excellent .
no complaints for any cleanliness staff services
pleasant and welcoming staff a special mention to Mr. Witek and Lin. Thank you Guys.

A must to visit during your stay. I’ll be back sure.

by rachid t

Yoana

5 of 5 stars review on TripAdvisor - 13 Feb 2022

Our stay at London Mercure Paddington was made exceptionally special by Mr Witek, not only was he very polite and accommodating, he made us feel at home.
Mr Witek never failed to smile or offer a helping hand.
Thank you Mr Witek for making our stay such a joyful experience.

by Louie K

Excellent stay whilst staying in London for a business trip.

5 of 5 stars review on TripAdvisor - 09 Feb 2022

I had an excellent stay at Mercure Hotel in Paddington this week. Whilst visiting London on a business trip i found the hotel very accessible from the station. Mr Witek in reception was very attentive, kind and made it an easy stay during my visit, a real credit to the organisation.

by Benn L

LOVELY STAFF + GREAT LOCATION

5 of 5 stars review on TripAdvisor - 09 Feb 2022

Booked here for a month long stay as I extended my trip in London. Not only is the front off staff friendly and helpful, but Mr. Witek goes above and beyond with pleasant conversation daily as well as making sure my stay here was as comfortable as possible. Located right next to Paddington station the location of the hotel could not make getting around London easier.

by Yasmeen E

Great Location

5 of 5 stars review on TripAdvisor - 05 Feb 2022

Can't complain about a thing, the room, breakfast and staff all up to standards. But there was one person who stand out and it was polish porter, age of my grandad, Witek. I haven't laughed like that in ages. I can see him doing this for many years as he was like fish in the water.

Thank you Witek for your suggestions to what to see while in London..

by Martin L

Mr Witek is fantastic!

4 of 5 stars review on TripAdvisor - 03 Feb 2022

Staying in a friendly atmosphere with Mr Witek who can't do enough is a part of the ethos conveyed in this establishment.

Very convenient location, close to Oxford Street with great shops. Little Venice also close by and worth to visit.

Thank you Mr Witek for your service!

by Eli, London, United Kingdom

Mr Witek was helpful and kind

5 of 5 stars review on TripAdvisor - 01 Feb 2022

I stayed at the Mercure London Paddington during my TFL training. The hotel was very pleasant and clean. I felt safe there. In a hall I met a nice gentleman who told me a short history of Paddington and informed me about what to see in London. Then he offered me coffee with cake. As far as I remember, this gentleman's name was Witek. I have nice memories of staying in this place and I will definitely come back there. For now, thank you and I'll recommend this palce to my friends.

 

by Katarzyna K, Wroclaw, Poland

Mr Witek is the reason the visit here

4 of 5 stars review on TripAdvisor - 30 Jan 2022

Mr Witek at the front door is the reason to stay here. My mother and her friend have talked about him for years when they visit London on their travels. I’m glad I finally had the chance to meet him - super kind, funny and helpful. Great service..

by Meryn p