Reviews

Dawn Robertson

5 of 5 stars review on TripAdvisor - 21 May 2021

Super location, last minute booking came down with my fiancé, the young gentleman in reception “Tahmim” went over the top and made our experience feel extra welcoming, helped us with the luggages as soon as we arrived, and even escorted us to the room; 5* service. Cannot complain about the prices, as the room was excellent, spacious room also. The hotel wifi was sort of slow but apart from this I highly recommended this Hotel to anyone who wants a great hotel experience. 100% will be coming back.

by Dawn R, Oxfordshire, United Kingdom

Callum Gill

5 of 5 stars review on TripAdvisor - 20 May 2021

5* spot on! The young man, Tahmim, who met me at the door was an absolute gentleman, he was very kind and courteous. Extremely friendly and a very polite individual, checking in was a breeze. The level of service shown by him from literally the second I crossed the threshold was exemplary. I come to london annually, I will be using this Hotel exclusively from now on! Cannot sing higher praises for the room, clean, neat and tidy, fresh. The WiFi connection is great! The mask on my face is ironic because I feel like I am stealing from them for the price I paid for the room and the service I have received!
Thanks again to Tahmim! Highly recommend the Mercure London Paddington!

by Callum Gill

Room Service

5 of 5 stars review on TripAdvisor - 14 Apr 2021

I can recommend this hotel, its a good location, affordable prices
All the staff were very friendly and helpful.
But one extra mentioned to Mr Vitek for dealing with all the bar order deliveries to the rooms and I'm sure much more for all the extra effort 👏
Regards HD

by HDJ, Antrim, United Kingdom

Good service

5 of 5 stars review on TripAdvisor - 26 Mar 2020

Very good service. Clean, good breakfast.
Situated in center of London, very close to Paddington rail station and subway. You can get whatever you want very easy.
Nice surroundings.
Compliments to Bogdan from reception.

by Ana Maria

Great location and excellent value fopr money

5 of 5 stars review on TripAdvisor - 13 Mar 2020

One of the best locations in London for getting around and doing business. The check in was very smooth, Bogdan was very helpful in organizing a late check out with no drama. A good set up with the Guffunkel Restaurant next door.

by davidhano, Gold Coast Hinterland, Australia

A great visit

5 of 5 stars review on TripAdvisor - 10 Mar 2020

Incredibly close to the station!! So handy! But lovely and quiet, up above the rooftops, and a lovely clean room with lots of mirrors to increase the sense of space, and a reasonable size bathroom with hairdryer etc all neatly presented. Very nice, and we got a good rate too.

by E k Wayland

Meeting rooms

5 of 5 stars review on TripAdvisor - 07 Mar 2020

I have been using the meeting rooms at the mercure Paddington regularly over the past year. I have been provided with an excellent service by the staff in particular Mr Witek. He has been highly professional,courteous and helpful. This has made it a very satisfactory experience and I would highly recommend these rooms to others.

by Jane O

Great hotel and

5 of 5 stars review on TripAdvisor - 28 Feb 2020

Great hotel, nice rooms, clean, nice stuff and special thanks to the management team, especially Ms. Oltita Negrea. All the requests were resolved in a professional manner. For sure we will get back here.

by iulia maria B

Review

5 of 5 stars review on TripAdvisor - 27 Feb 2020

The hotel is located within a few minutes walking distance from the train station. The hotel itself looks very modern. The room was spacious and very clean and had everything we needed. The cleaning staff every time they saw you would greet you with smiles and the lady Oltita,she was very helful and i want to thank her . The reception staff we’re also super helpful and friendly! Would recommend for a city break !

by Dana P

Great location great service

5 of 5 stars review on TripAdvisor - 26 Feb 2020

Perfect support from mr Hitek to organize a professional meeting with the highest professionalism and efficiency
Great location for the hotel close to train and underground stations
Highly recommended for business meeting

by Jacques D