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Our rate £135, Booking.com rate £153
Excellent service by Asher at front desk
I checked in here and they offered me free upgrade to a bigger room without any charges. It was very big and decorated. Asher from reception offered me this and was very kind through out the stay. He even helped to move my bags and is a true gentleman.
Best Service
Thank you Asher & Jasneet for your kind & friendly service. The Breakfast is delicious und full of joy. Thanks for the advices around London ... We are looking forward to come back on our next time to London.
Great experience to solve my discomfort
When we entered in the hotel room, we realized that it was still old and without renovations, which surprised me and my wife, who always stay at the Mercure chain, and we were even arriving from Paris in a great accommodation at the Mercure. We spoke to Asher at the front desk, who was especially helpful in resolving the discomfort. he found a room at the Mercure Hyde Park unit, walking distance from Paddington, managed to transfer our reservation free of charge, gave me great tips for getting to know the city and even a breakfast voucher. Asher's service and Mercure's process in my case made me continue as a loyal customer of the chain.
Best service by Asher Ali Nasir
I am staying for the second time here. My previous experience was mediocre but this time I was hosted at reception by Asher. He is a very smart gentleman and very welcoming. He helped me with everything for stay and loves to make drinks in the bar as well. He is all rounder. Hotel has improved this time according to my expectations!
Asher at reception is a GEM!
We traveled from India. Asher at the reception is a really nice human being. He helped us with every single process from checking in to recommending us places to eat. We miss our Indian food so we went for his recommendation and loved that. Always look for this guy if you go to Mercure Paddington Hotel London!
Great service
Had an amazing time at Mercure at a great location just a stones throw away from the Elizabeth line. It was especially a lovely welcome and wonderful customer service by Asher who helped us make the most of our stay
Reception guys Asher and Jasneet are HEROES!
We stayed for the day use in the hotel. The hotel is located at a prime location very near to Paddington Station and closest to all sight seeing. The refreshments in the room are all free of cost. At the reception we were treated really well Asher and Jasneet. They suggested us some lovely places for lunch as well. They are really hardworking and leading the desk very well. Cheers to Mercure Team!
Good hotel and Staff
I stayed for a day use and the hotel was nice, the location is very good which made me choose it in the first place. Jasneet and Asher were very friendly and I liked my stay. I suggest other customers to ask for both of them if they want to get good service.
Business Trip in London
Early check in and excellent treatment by Jasneet at the reception! It's just next to Paddington station so the hotel is super convenient if you're coming from Heathrow into London. Also very central and lots of things to do in the area!
Jasneet and Asher Attended me very well
Excellent front of house staff, very friendly and knowledgeable. Clean hotel and definitely stay again. Gym and pools were an excellent addition to the hotel and attached to f & b is a most definite benefit.
Exclusive Book Direct Discount
Lowest Prices Guaranteed Here
Our rate £135, Booking.com rate £153