Reviews

Great location by paddington station

5 of 5 stars review on Google - 19 Mar 2025

Great location by paddington station. Zack at the front desk was always helpful when I had any question or concerns. Claudiu had a pleasant and welcoming demeanor all day when entering and leaving the hotel.

Lovely hotel stay

8 of 10 stars review on TrustYou Survey - 18 Mar 2025

Staff so nice would definitely recommend it. Would stay again

Comfortable Room and Bed. Ideal location for travellers.

5 of 5 stars review on TrustYou Survey - 17 Mar 2025

I love the comfort of the bed and its strategic locatiom in the heart of Central London.

Great experience

5 of 5 stars review on TrustYou Survey - 15 Mar 2025

Accessible communication for booking and enquiries 😁 Room was equipped with everything you could need. Comfortable, quiet, lovely staff available all the time 👌

Excellent location

4.5 of 5 stars review on TrustYou Survey - 12 Mar 2025

Nice hotel and friendly and helpful staff.

Good rooms, location is excellent

5 of 5 stars review on Google - 09 Mar 2025

Good rooms, location is excellent, Fantastic service at the front desk from ZAK and Mohammed, and the door security was very helpful guy, Claudia 👍👍 Highly recommend it for future stays

What a great place to stay.

5 of 5 stars review on Google - 09 Mar 2025

What a great place to stay. Excellent location next to Paddington and very polite, friendly attentive staff. Thank you Mohammad, Zak and Chadiu for helping to make our stay so comfortable.

Located just outside Paddington station.

5 of 5 stars review on Google - 03 Mar 2025

Located just outside Paddington station. Stag are helpful and friendly. The breakfast was next door in frankie and benny's restaurant. That was a good selection of hot food, cold cuts, cereal, pastries and fruit. Rooms were reasonably sized and contained everything we needed. I would use the mercure again if we were to visit London.

Overnight stay

4 of 5 stars review on TrustYou Survey - 02 Mar 2025

1st time stay in the hotel. Needed somewhere close to Paddington station and this hotel is prefectly located. Overall a comfortable stay

Wonderful

9 of 10 stars review on Booking.com - 02 Mar 2025

The room was large and clean. The people of reception friendly , among others Mohammed and Mimi. Upon arrival, which was early, we could leave the luggage. Breakfast was delicious and extensive.