Reviews

Amazing experience

5 of 5 stars review on TripAdvisor - 14 Apr 2023

I had one of the best stays ever. The location is perfect and the rooms are very nice. Breakfast was good at the restaurant and staff was extremely professional, Jasneet Singh in reception was very cool and I'll come again soon.

by Mathew H

Quick trip to London

5 of 5 stars review on TripAdvisor - 14 Apr 2023

Quite and comfy room. Friendly staff and good food at moderate cost. Mini bar but okay with a referral to a sister hotel near by. Excellent location, easy access to transport. Stayed here a number of times and will stay here when next I visit London.

by Chris E

Great welcome!

5 of 5 stars review on TripAdvisor - 14 Apr 2023

Great service on checking in. Can't ask for better. Very friendly and welcoming by Jasneet and Tobi. Great start to the stay! Room is quiet and hotel is within very easy reach to Paddington Station and tube lines. Will stay again next time for a London trip.

by Leanne S

Jasneet is amazing

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Great location, easy to get to from Heathrow airport. Excellent service from Jasneet in reception when we arrived early after traveling from New Zealand. Quick and easy check in, friendly staff, good choice for a few nights in Lo don for a family of four.

by Trine-Lise T

Jasneet in lobby was great

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Good location in London! just next to Paddington station, very convenience. Excellent and efficient service ! Jasneet was super helpful and kind with a big smile. Definitely will visit again. Highly recommended. I will come again soon and relax my vacation

by venus

Early checking provided by jasneet

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Jasneet was very helpful and easy to deal with. A very good service. Happy to recommend Mercure and Jasneet.Good location, easy travel, clean hotel, very nice restaurants nearby and great experience overall

by StephenBlac

Very good service byJasneet

5 of 5 stars review on TripAdvisor - 13 Apr 2023

The reception is busy. However, Jasneet made the check-in to be seamless. Great experience at the counter. He even offered to give me advice on the best possible means to get around. Requested for early check-in. Request was accommodated.

by Joshua I

Fab stay

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Jasneet is brilliant and he helped us out very well indeed very happy we are too so we will come back and have a lovely time here agains so yes please stay here it's fantastic and we love it all very much

by Paul T

Excellent reception service

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Outstanding welcome from Jasneet on arrival, very kind and courteous and felt very much at home. The perfect start to my visit to London in such a well-located hotel. I appreciated the solutions and the kindness shown.

by Martyn H

Very satisfied with the service

5 of 5 stars review on TripAdvisor - 13 Apr 2023

Very nice ambience and very good staff especially Mr. Jasneet who was very warm and took care of us personally. The restaurant also has a large variety of food and the hotel is very close to the station.

by Aryan P, London, United Kingdom